Browser voice agent
Let visitors talk to your website without a phone migration.
lunao adds browser voice to the same website agent that handles chat, sources, handoff, and safe workflow boundaries.
Browser voice depends on microphone permission, browser support, and realtime voice configuration.
What buyers can verify
Sources, limits, and next steps stay visible.
Voice should be easy to try before it becomes a contact-center project.
Visitors can ask questions naturally from the website. If voice is not available, they can continue in chat without starting over.
Speak, answer, hand off when needed.
Clear public copy with current and planned boundaries.
Voice should not execute sensitive actions alone.
Clear public copy with current and planned boundaries.
Why browser voice
Voice should be easy to try before it becomes a contact-center project.
Visitors can ask questions naturally from the website. If voice is not available, they can continue in chat without starting over.
No phone migration
Browser voice runs inside the website experience.
Shared context
Voice and chat use the same conversation history.
Source-backed
Voice answers should use the same approved sources as chat.
Fallback to chat
If voice is unavailable, the visitor can keep going in chat.
How it works
Speak, answer, hand off when needed.
Visitor speaks
The browser asks for microphone permission and starts a realtime voice session when configured.
Agent answers
The agent uses approved source context and concise spoken responses.
Context carries
The conversation can continue in chat with the same thread.
Handoff stays available
Sensitive or unsupported requests can be routed to a human.
Voice boundaries
Voice should not execute sensitive actions alone.
Refunds
Explain policy and route the request for review.
Bookings
Collect booking intent unless a confirmed calendar workflow is connected.
Private account data
Require connected systems and permissions.
Regulated advice
Use handoff or refusal rather than unsupported guidance.
FAQ
Common questions.
Is this phone support?
No. Lunao starts with browser voice on the website, not a phone or SIP migration.
Can visitors switch to chat?
Yes. Voice and chat are designed to share context.
Does voice require OpenAI realtime configuration?
Yes. Production voice depends on realtime voice configuration and browser support.
Can voice do refunds or bookings?
Not by default. Those actions require connected integrations and review.
Give your website a voice visitors can test.
Start with a scan, try the agent in chat and browser voice, and publish only when the behavior is clear.