lunao
Pricing

Transparent pricing for website AI agents.

Start in a free sandbox, test lunao on your own site, then choose a plan when you are ready to publish chat, browser voice, and handoff for real visitors.

No opaque outcome-only billing. No forced enterprise demo before you can test the product.

Free Sandbox

Train and test a private agent before publishing.

$0

Start sandbox
  • Website scan up to 20 pages
  • Test widget only
  • Chat and browser voice sandbox
  • Source-backed answer preview

Sandbox usage is for evaluation and testing. Upgrade to publish a live widget.

Starter

Launch one website chat agent with light voice usage.

$79/mo

Start Starter
  • Live website deployment
  • Email handoff
  • Basic QA flags
  • Usage alerts

Starter is for straightforward website support. Authenticated ecommerce, helpdesk, or calendar workflows are not included by default.

Growth

Chat, voice, lead capture, booking intent, and public ecommerce discovery.

Popular

$249/mo

Start Growth
  • Lead capture and booking-intent routing
  • Public Shopify/WooCommerce discovery scaffolds
  • Conversation analytics foundation
  • Team inbox and approvals

Connected order lookup, refund execution, booking execution, and helpdesk sync require future or custom integrations.

Pro

Managed setup, approval-oriented workflows, QA planning, and priority support.

$999/mo

Start Pro
  • Managed launch support
  • Custom workflow planning with approvals
  • QA review planning
  • Priority support

Pro can include implementation planning, but connected execution depends on available integrations, permissions, and product readiness.

Enterprise

Compliance controls, custom integrations, and deployment support.

Custom

Contact us
  • SSO-ready architecture
  • DPA and retention controls
  • SLA
  • Custom integrations

lunao does not claim SOC 2, HIPAA, or enterprise compliance certifications unless separately documented and completed.

Pricing philosophy

Predictable plans before complex automation.

Enterprise AI platforms often price around outcomes, custom commitments, or sales-led implementation. lunao starts simpler: clear plans for teams that want to scan a website, test an agent, publish a widget, and understand usage before scaling.

Test first

Build a private agent from your site before paying.

Publish when ready

Upgrade only when you want to serve real visitors.

Understand usage

Chat, browser voice, sources, and handoff should be visible before scaling.

Add help when needed

Higher plans can include setup support without forcing every buyer into services.

Usage definitions

Plain-English usage terms.

Usage should be clear before your agent goes live. These are the terms lunao uses across pricing, billing, and product conversations.

AI conversation

A visitor thread with the agent. A conversation may include multiple visitor and agent messages.

Browser voice minute

Time spent using the website voice experience. Voice depends on browser support, microphone permission, and realtime configuration.

Source page

A website page, policy, article, product page, or other approved source the agent can use to answer.

Product discovered

A product found through public catalog, product-card, JSON-LD, OpenGraph, Shopify public endpoint, WooCommerce public endpoint, or similar public discovery path.

Handoff

A conversation routed to your team with available context, transcript, and source/risk notes when configured.

Connected workflow

A future or custom integration that reads from or writes to another system, such as ecommerce, helpdesk, CRM, or calendar software.

Included vs planned

Know what you are buying now.

lunao is built to be useful before deep integrations. Start with website answers, browser voice, product discovery, and handoff. Add connected workflows when they are ready and appropriate.

Available / foundation today

  • Website scan
  • Source review
  • Chat widget
  • Browser voice when configured
  • Public product discovery when available
  • Human handoff when configured
  • Pricing and billing foundation

Careful / early surface

  • Usage reporting
  • Event history
  • Approval-oriented workflows
  • Team dashboard
  • Product recommendation logic
  • Voice transcript continuity

Planned / connected integration

  • Authenticated order lookup
  • Refund or cancellation execution
  • Calendar booking execution
  • Helpdesk sync
  • CRM sync
  • Full QA and audit workflows
Setup help

Self-serve first. Help available when the setup is bigger.

Most teams should start with the sandbox. It shows whether lunao can understand your site, which sources it found, and how the agent behaves in chat and browser voice.

Self-serve setup

Scan your website, review sources, test, and publish the widget.

Launch assist

For teams that want help shaping sources, handoff rules, and initial test questions.

Workflow scoping

For teams that want to plan connected actions safely before execution.

FAQ

Pricing questions.

The safest way to evaluate lunao is to test it on your own website before publishing.

Do I need a credit card for the sandbox?

No. The sandbox is designed so you can test lunao on your own website before paying.

Does lunao charge per resolved ticket or outcome?

lunao starts with plan-based pricing so smaller teams can understand costs before scaling. Outcome-only billing is not the default starting point.

Are voice minutes included?

Plans can include browser voice usage according to the allowance shown in the product or checkout. Voice usage should be visible before you scale.

Can lunao issue refunds, check orders, or book appointments?

Not by default. Those actions require authenticated integrations and approval controls. lunao can explain policies, collect intent, and route sensitive requests for review.

Need the operating definitions before you publish? Read billing and usage docs.