lunao

Service-business AI agent

A website AI agent for service businesses.

lunao helps service businesses answer common questions, qualify requests, collect appointment intent, and route high-intent leads to the team with useful context.

Collecting appointment intent is not the same as confirming a booking. Calendar execution requires a connected workflow.

What buyers can verify

Sources, limits, and next steps stay visible.

Claim-safe

Visitors ask before they fill out a form.

Service buyers often want to know availability, price range, process, service area, timing, and whether their request is a fit.

Let visitors explain the job in their own words.

Browser voice can help service buyers describe what they need without searching through a long website. If voice is unavailable, the same conversation can continue in chat.

Keep booking, payment, and promises under review.

Clear public copy with current and planned boundaries.

Missed lead problem

Visitors ask before they fill out a form.

Service buyers often want to know availability, price range, process, service area, timing, and whether their request is a fit.

lunao gives them a fast way to ask, then captures the details your team needs to follow up.

Answer service FAQs

Use approved website pages, FAQs, and service descriptions to answer routine questions.

Qualify the request

Collect need, location, timing, budget range, and contact details when relevant.

Collect appointment intent

Ask preferred times and route the request without claiming a confirmed booking.

Hand off with context

Send a concise summary and transcript when a human should respond.

See handoff

Voice for local intent

Let visitors explain the job in their own words.

Browser voice can help service buyers describe what they need without searching through a long website. If voice is unavailable, the same conversation can continue in chat.

Service questions

Explain scope, service area, preparation, timelines, and common constraints.

Pricing context

Share approved pricing ranges or explain that a quote requires human review.

Human request

Route explicit human requests instead of trapping the visitor in automation.

Voice docs

Understand browser voice requirements and limits before publishing.

Read voice docs

Safe boundaries

Keep booking, payment, and promises under review.

Available now

Answer service questions, capture lead details, collect appointment intent, and hand off.

Requires integration

Confirmed bookings, rescheduling, payment collection, and calendar writes.

Needs review

Custom quotes, guarantees, discounts, and legally sensitive advice.

Setup guide

Use the docs to test service questions before publishing.

Test before publish

FAQ

Common questions.

Can lunao book appointments?

It can collect appointment intent and route it to your team. Confirmed booking requires a connected calendar workflow.

Can it qualify service leads?

Yes. It can collect need, timing, contact details, service area, and relevant notes.

Can it answer pricing questions?

Yes, when pricing is supported by approved website content. Custom quotes should route to a human.

Can visitors ask for a human?

Yes. Human handoff should remain available for sensitive or high-intent requests.

Build with clear boundaries

Build a service agent visitors can test first.

Scan your website, ask real service questions, and publish only when the agent handles routine answers and handoff clearly.