Privacy
Privacy Policy template
Production-style privacy language for launch preparation. Have counsel review it before public use.
Data collected
lunao may process account details, website knowledge, chat messages, voice transcripts, usage data, billing IDs, and support handoff details.
Purpose
Data is used to provide AI chat and voice agents, retrieve approved knowledge, deliver handoffs, meter usage, process subscriptions, and improve safety.
Retention
V1 defaults to configurable retention by organization. Conversation deletion and export workflows are represented in the schema and should be operationalized before launch.
Subprocessors
Supabase, OpenAI, Stripe, Resend, hosting, analytics, and monitoring providers may process data depending on configured services.