Ecommerce AI agent
An ecommerce AI agent for product questions, policies, and handoff.
lunao helps shoppers ask about products, delivery, returns, and recommendations using approved sources and public catalog data when available, with human review for sensitive requests.
Public catalog discovery is not the same as an authenticated store integration.
What buyers can verify
Sources, limits, and next steps stay visible.
Help shoppers before they leave the page.
Ecommerce visitors ask about size, color, materials, delivery, returns, product fit, and alternatives. Lunao gives them a faster way to ask in chat or browser voice.
Start with what your store already exposes.
Lunao can look for product pages, product cards, JSON-LD, OpenGraph data, Shopify public endpoints, WooCommerce public endpoints, and visible catalog content.
Clear boundaries for ecommerce workflows.
Clear public copy with current and planned boundaries.
Product and policy questions
Help shoppers before they leave the page.
Ecommerce visitors ask about size, color, materials, delivery, returns, product fit, and alternatives. Lunao gives them a faster way to ask in chat or browser voice.
Product Q&A
Answer questions about products discovered from public pages and catalog data.
Product recommendations
Recommend products found in the scanned catalog when the source supports the answer.
Delivery and returns
Explain approved policy pages and route sensitive requests for review.
Sales handoff
Collect context when the shopper needs a person.
Public catalog discovery
Start with what your store already exposes.
Lunao can look for product pages, product cards, JSON-LD, OpenGraph data, Shopify public endpoints, WooCommerce public endpoints, and visible catalog content.
Product title found
The scanner stores the product name when visible.
Product URL found
Product cards link back to the discovered page.
Thumbnail found
Product cards can show images when metadata exposes them.
Description found
Short descriptions help the agent recommend from the approved catalog.
Live vs planned
Clear boundaries for ecommerce workflows.
Available
Foundation
Product questions, product recommendations, delivery/return policy explanations, sales handoff, browser voice when configured.
Planned/custom
Integration required
Authenticated order lookup, private customer access, refund execution, order edits, return labels, helpdesk sync.
Shopify
Public discovery
Can discover public Shopify catalog data when available. Private order workflows require deeper integration.
Explore Shopify pageWooCommerce
Public discovery
Can discover public WooCommerce data when available. Authenticated workflows require deeper integration.
Explore WooCommerce pageCatalog scan docs
Docs
See what public catalog data lunao looks for and where crawler limitations apply.
Read catalog docsFAQ
Common questions.
Can lunao recommend products?
Yes, when products are found in scanned public catalog data or approved sources.
Can lunao check order status?
Not by default. Order-status lookup requires authenticated store integration and permissions.
Can lunao issue refunds or create returns?
No, not by default. It can explain return policies and route return requests for review.
Does lunao work with Shopify and WooCommerce?
It can discover public Shopify and WooCommerce catalog data when available. That is not a full authenticated integration.
Test your store before you promise anything.
Scan your ecommerce site, see what lunao finds, review the sources, and test real shopper questions before publishing.