Usage terms
Usage should be understandable before publishing. lunao pricing starts with plan-based limits and clear definitions rather than opaque outcome-only billing.
- AI conversation: a visitor thread with one or more messages
- Browser voice minute: time spent in voice mode
- Source page: approved content the agent can use
- Handoff: a routed conversation with available context
What may change with integrations
Connected ecommerce, helpdesk, CRM, or calendar workflows may create additional usage, billing, or provider costs. Those should be described clearly when implemented.
Before going live
Confirm the plan, expected traffic, voice usage, and handoff volume. Use the dashboard to review available billing and usage surfaces.
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