lunao

lunao docs

Troubleshooting

Common scan, widget, voice, handoff, and answer-quality issues.

Scan did not find enough content

Check whether the website blocks crawlers, hides product data behind scripts, has a sitemap, or exposes useful policy and product pages publicly.

  • Try the homepage URL
  • Check sitemap availability
  • Add or approve better source pages
  • Manually add content when public discovery is weak

Widget does not appear

Verify the widget script URL, agent public ID, site builder custom-code placement, tag manager rules, and content security policy.

Voice does not start

Confirm microphone permission, browser support, realtime voice configuration, and whether the page environment allows WebRTC.

Answers are weak

Review source quality, add better pages, test narrow questions, and keep handoff enabled for gaps. Source-backed answers still need review before publishing.